Davenport, IA – April 6, 2023 – RDO Truck Centers is proud to announce that its dealership in Davenport, IA has attained the status of a Mack and Volvo Certified Uptime Dealer. This achievement highlights RDO Truck Centers’ commitment to delivering exceptional customer service and ensuring maximum uptime for truck owners in the region.
As a Mack and Volvo Certified Uptime Dealer, RDO Truck Center – Davenport is now equipped with the necessary tools, technology and training to efficiently diagnose and repair Mack and Volvo trucks, minimizing downtime and maximizing customer productivity. With access to the latest diagnostic equipment and high-quality parts, the dealership’s technicians are well-equipped to address any maintenance or repair needs of vehicles quickly and effectively.
“It was important for us to gain this certification so we’re a top option when someone is looking for service,” said Chad Vallejo, Service Manager of RDO Truck Center – Davenport. “We can get the customer in for initial diagnostics within minutes and evaluate if the truck can be fixed that same day.”
The Mack and Volvo Uptime Certification is an initiative by Mack Trucks and Volvo Trucks North America to establish a network of highly skilled dealerships focused on minimizing truck downtime. Certified dealerships undergo rigorous training and meet specific standards set by the manufacturers to provide exceptional service and support to Mack and Volvo truck operators.
With this achievement, RDO Truck Center – Davenport joins an elite group of dealerships recognized for their expertise in delivering fast and reliable service to Mack and Volvo truck customers. The dealership’s dedication to customer satisfaction and continuous improvement has been instrumental in reaching this milestone.
This certification further solidifies RDO Truck Centers’ position as a trusted partner for Mack and Volvo truck owners in Davenport, IA and surrounding areas. With the Mack and Volvo Certified Uptime Dealer status, customers can rely on RDO Truck Center – Davenport for swift, reliable and comprehensive service, ensuring their trucks stay on the road and their businesses thrive.
